Private Catering Policy
At Bori Bites, we take pride in offering authentic Puerto Rican cuisine for your private events. To ensure a smooth experience and the best quality, we kindly ask all clients to follow the policy outlined below.
1. Booking Requirements
Private catering events must be booked at least one (1) month in advance to allow us ample time for proper preparation and sourcing of fresh ingredients. We require a minimum of 50 people to book the Bori Bites food truck for your event. Event dates are not officially reserved until a 50% deposit is received. Without this deposit, the date is not secured.
2. Payment Terms
A 50% deposit is required at the time of inquiry to secure your event date. The remaining 50% balance must be paid in full no later than one (1) week before the event. If the final payment is not received by this deadline, Bori Bites reserves the right to cancel the event and the deposit will be forfeited.
3. Weather Policy
In the event of inclement weather, the event will proceed as scheduled. Tents can be provided by Bori Bites to ensure coverage and comfort for your guests. Refunds will only be issued if an Act of God (e.g., natural disasters, government-mandated shutdowns) occurs, making the event impossible to carry out.
4. Cancellation Policy
Cancellations made 21 days or more prior to the event date will result in a full refund of the 50% deposit. Cancellations made within 21 days of the event date will result in forfeiture of 25% of the deposit. Cancellations made within 7-14 days of the event date will result in the forfeiture of the entire 50% deposit.
5. Guest Count Adjustments
If you need to increase the guest count, please notify us at least five (5) days before the event. Any changes in guest count will result in an adjusted total cost, which must be paid in advance of the event. Failure to notify us within this timeframe may result in our inability to accommodate additional guests. --- By booking with Bori Bites, you agree to the terms outlined in this policy.
We appreciate your understanding and look forward to making your event a success with our signature Puerto Rican flavors!
For inquiries or to place a booking, please contact:
Phone: 347-834-6832
Email: boribites@gmail.com
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Thank you for choosing Bori Bites!
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Catering Trays Policy
At Bori Bites, we’re dedicated to delivering the best Puerto Rican cuisine for your special events. To ensure quality and service, we kindly ask that customers review and follow our catering policy below.
1. Ordering Requirements
All catering tray orders must be placed a minimum of two (2) weeks in advance to give us ample time to prepare and source the freshest ingredients for your event. Orders can be placed by contacting Bori Bites directly via phone, email, or by visiting our food truck.
2. Deposit and Payment Terms
A non-refundable deposit of 50% of the total order is required at the time of booking to secure your event date. Without this deposit, your order is not confirmed. The remaining 50% balance is due when you pick up your order on the day of your event.
3. Pick-Up Only
All catering tray orders are pick-up only from the Bori Bites food truck. We do not currently offer delivery for catering trays, so please arrange a time for pick-up when placing your order.
4. Rescheduling Policy
If you need to reschedule your order, please contact us at least five (5) days before your scheduled pick-up date. You are allowed to reschedule once (1) without penalty. We will do our best to accommodate your new date, but additional rescheduling will not be permitted and may result in cancellation.
5. Cancellation Policy
We understand that unexpected things happen, and while we try to be as flexible as possible, we also prepare your order well in advance. If you must cancel your order, please note that the 50% deposit is non-refundable as it covers the preparation and resources allocated for your event. We encourage customers to consider rescheduling if plans change to avoid cancellation penalties.
6. Additional Information
Any special requests or dietary needs should be communicated when you place your order so we can do our best to accommodate. We appreciate your understanding of these policies, which help us maintain the quality and consistency you expect from Bori Bites. By placing an order, you agree to the terms outlined in this policy.
We look forward to helping make your event a delicious success!
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For questions or to place your order, please contact:
Phone: 347-834-6832
Email: boribites@gmail.com
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Thank you for choosing Bori Bites!​
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